Benefits     Features     Eligibility     Current Members

Vision

To be the first choice among independent hospitality properties in North America for providing high quality, stable comprehensive, and cost effective insurance products and services through a member owned and managed organization

Mission

To provide high quality, stable, comprehensive, and cost effective insurance products and related services designed for and by member hospitality properties.

• Developing long-term relationships with our members built on trust, confidence, and shared values;
• Demonstrating financial success by striving to keep costs down, products affordable, and prices reasonable;
• Ensuring that the design of our products and services will meet the needs of our customers;
• Ensuring that our member’s claims are resolved in an equitable, timely, and effective manner;
• Providing effective loss control and risk managements services; and
• Being an employer of choice among similar organizations in order to attract and retain the most talented staff.

Values

• We value our partnerships with our member resorts. Establishing and maintaining long-term relationships allow us to better anticipate and respond to the needs of our members, develop loyalty, and create stability for the organization.
• We value knowledge, both of our member properties and as risk management professionals. Knowledge allows us to provide the best risk management products and services possible to meet and exceed the expectations of our members.
• We value responsiveness to the needs of our members by resolving their issues in a timely way

Membership

Membership in RHA provides distinct advantages to you!

Benefits of the RHA Program

Features of the RHA Program

Annual Conference.

Held each year at one of the member resorts, the meeting is well attended by members, brokers, insurance company representatives and other service providers. It provides an opportunity to meet industry people, share ideas and learn more about RHA's insurance programs. Attendees may participate in a variety of professional educational programs, seminars and round-table discussions as well as enhance their professional relationships through informal networking and interaction with members and other attendees. Member resorts are invited to submit bids to host a conference. Sites are selected two years in advance during the Annual Conference.

The annual membership meeting, held during the Annual Conference, provides a venue for members to voice a position on important issues. Each member holds one vote. Proxy statements are sent to members providing information on issues up for a vote on at the meeting.

RHA promotes and sponsors an aggressive loss-control program. Each member will receive a loss-control audit at least every two years with reports and recommendations provided as needed. Seminars focusing upon specific loss control issues are also held during the year.

RHA takes an active role in settling member's claims. Although most claims do not require intervention, careful monitoring of all claims helps to ensure that the process works efficiently and that claims are resolved in the best interest of the resort.

RHA publishes a quarterly newsletter RHA/RHA, which is sent to all members and brokers. It contains industry news, loss-control items, new member updates, resort news and covers a wide range of topics.

RHA's web site is continuously assessed and modified as conditions in the association change. Services include:

• Completion of all Application Forms
• Annual Conference Registration
• Emergency Services Update
• Association Bylaws, Policies, etc.
• Links to members web sites.

RHA can assist you in marketing your workshops, promotions or special events by developing a page on our website and posting a response form. Call us for more details.

Requirements/Eligibility

RHA seeks members interested in establishing a long-term, stable relationship for insurance coverage, shopping annually for the lowest price. Members should also desire to be actively involved with RHA and value interaction with other leaders in the resort industry that share a similar philosophy.

Members must sign a membership agreement. Resorts that become insured through RHA become members at that time and remain members as long as their insurance is in force.

RHA's programs were originally designed to meet the needs of destination resort hotels. Recently, the scope has expanded to include highly rated business hotels, spas, private country clubs, ranches and city hotels.

RHA, where the best interests of our membership is our only interest.

Resort Hotel Association Members
(partial list)

Membership Information

Interested in learning more about the Resort Hotel Association? Contact us today for detailed information about membership in this unique, not-for-profit, member-managed association.