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RESORT AUTOMOBILE ACCIDENTS - WHAT TO DO

RHA offers these suggested steps when an accident occurs.

AT THE SCENE OF THE ACCIDENT:

  1. Keep Calm - Do Not Argue - Do not admit fault.
  2. If injury is involved, obtain immediate medical aid.
  3. Set emergency signals to prevent further damage or injury.
  4. Notify Police and request that an accident report be completed.
  5. Discuss the accident only with the police officers or authorized representatives of your insurance company (Zurich) or claims administrator (REM).
  6. DO NOT OFFER payment or expenses or settlement of any kind.

GATHER FACTS:

  1. Gather data about the other driver, including name and contact information.
  2. Gather data from all witnesses, including name and contact information, as well as their description of the accident.
  3. If a camera is available, take photographs of the scene - before the site is altered. Note: On the back of photo write 1) date and time of photo, 2) name of person taking the photo, and 3) any changes or alterations that were made after the accident but prior to taking the photo.
  4. Place photographs and notes about the accident in a safe place for future reference.

REPORT THE ACCIDENT:

  1. Report the accident to REM by completing the Claim Reporting Form below and faxing it to the appropriate REM office.

    Automobile Liability Claim Reporting Form

 

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2100 East Cary Street, Suite 3
Richmond, VA 23223
(804) 525-2020
Fax (804) 525-2021

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