16th Annual
Resort Hotel Association
ANNUAL CONFERENCE 2002
RHA 16th Annual Conference at the Grand Hotel RHA 16th Annual Conference at the Grand Hotel RHA 16th Annual Conference at the Grand Hotel RHA 16th Annual Conference at the Grand Hotel
RHA 16th Annual Conference at the Grand Hotel RHA 16th Annual Conference at the Grand Hotel RHA 16th Annual Conference at the Grand Hotel RHA 16th Annual Conference at the Grand Hotel

JUNE 22-26, 2002
Grand Hotel
Mackinac Island, Michigan

SPECIFICALLY DESIGNED FOR RESORT MANAGERS, EXECUTIVES, INSURANCE UNDER-WRITERS AND INSURANCE BROKERS
FEATURING:
  • EDUCATIONAL SEMINARS developed for the Resort Industry
  • NETWORKING OPPORTUNITIES with resort and industry colleagues
  • KEYNOTE SPEAKERS on topical issues of importance to the industry
  • BEHIND THE SCENES tours of the Grand Hotel
  • RECREATIONAL ACTIVITIES for the entire family

OVERVIEW
The Resort Hotel Association Annual Conference is the annual meeting of the association's full membership and guests. The meeting provides conferees the opportunity to review the status of the association's programs, learn about emerging industry trends and understand the impact of recent legal decisions, and network with resort and industry professionals.

2002 MEETINGS & EVENTS

SUNDAY, JUNE 23

8:00 - 10:15 a.m. RHA/RHIC Board Meetings (Board Members Only)
10:30 - 11:15 a.m. Welcome and Introductions
History of the Grand Hotel - Musser Family
11:30 a.m. - 12:15 p.m. "CAT-EYES, Security Awareness in 2002."
Jeff Shearman, Senior Risk Consultant, Zurich NA.
12:30 p.m. Lunch
2:00 - 3:15 p.m. "What Do Guests Want Anyway?" with special guest speaker Rudy Maxa, a regular on PBS's Savvy Traveler.
3:30 - 4:30 p.m. "Maximizing Internet Generated Revenues."
Chris O'Donnell, President, CJO Group.

END OF SESSIONS



MONDAY, JUNE 24
8:30 - 9:45 a.m. RHA Annual Members Meeting (Members Only)
10:00 - 11:00 a.m. Review of RHA's insurance programs by AON Risk Managers, RHA's program brokers. Get all of the details on your insurance programs.
11:15 a.m. - 12:45 p.m. "Using Litigation Management Tools to Control Spiraling Legal Costs."
Bill Moss, Litigation Services, Zurich NA.
1:00 p.m. Lunch

END OF SESSIONS - Afternoon Free - Golf and other activities.



TUESDAY, JUNE 25
8:30 - 9:15 a.m. RHIC Annual Meeting (Members Only)
9:30 a.m. - 10:30 a.m. "Setting Expectations for Employees." Bob O'Neil, Director of Human Resources and Guest Services, Grand Teton Resorts.
10:45 - 11:45 a.m. CASE STUDY: "Callaway Gardens and Resort - Restructuring and Old Favorite." George Fischer, President, Callaway Gardens and Resort
12:00 - 12:45 p.m. Members Round Table - a time for members to share experiences and opportunities.
1:00 p.m. Lunch - Selection of 2004 Annual Conference Site.


CONFERENCE CONCLUSION



GENERAL INFORMATION

Eligibility: Resort owners, CEO's, CFO's, Controllers, Risk Managers and Human Resource Directors. RHA Brokers, RHA Underwriters, Prospective Members and Prospective Brokers are welcome.
Conference Registration: Complete the Registration Form and return it to RHA along with the conference registration fee to Donna Glenn at RHA.
Conference Fees: Member Resorts: $350 before June 1st; $400 after June 1st.
Others: $400 before June 1st; $450 after June 1st.
Accommodations: Accommodations reservations should be made with the Grand Hotel at either 1-800-33-GRAND or on their web site www.GrandHotel.com.
Transportation: See "How to Get to Grand Hotel" on The Grand Hotel's web site www.GrandHotel.com.
Dress: Dress is resort casual for all sessions and resort dressy for nighttime functions except for Dining Room and then, gentlemen, coat and tie, and ladies, in their finest.
Family Participation: RHA encourages the participation of family members, partners and friends.
Golf: Sign-up for the annual Golf Tournament (sponsored by the Grand Hotel) on the conference Registration Form.
2003 Annual Conference: RHA'S 2003 Annual Conference is scheduled to be held July 12-15 at Callaway Gardens and Resort, Pine Mountain, Georgia.
MORE INFORMATION Contact Donna Glenn at 757-220-7187 or visit our website www.ResortHotelInsurance.com

 

Resort Hotel Association
161-A John Jefferson Road
Williamsburg, Virginia 23185-5653
(757) 220-7187
Fax (757) 253-2445
Contact Us
Please Note: While the information provided by The Resort Hotel Association on this site is believed to be accurate, it should not be relied upon as the last word. The information is of general interest only and is not intended to provide financial or insurance related advice based on any specific circumstances which the reviewer may encounter. No agency relationship is intended, and any review or use of the information shall not be deemed to create such a relationship.
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